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G I O V E, a general partnership (CHE-194.387.072) based in Winterthur (Switzerland), represented by
Giovanni Di Stefano & Veronica Di Stefano, operates the direct sale of goods on the website  and is responsible for the collection, processing and use of your personal data and the compatibility of data processing with applicable law. Your trust is important to us. We take data protection seriously and ensure appropriate security. Of course, we observe the statutory provisions of the Federal Data Protection Act, the Ordinance on the Federal Data Protection Act, the Telecommunications Act and, where applicable, other data protection provisions, in particular the General Data Protection Regulation of the European Union.  


Please take note of the information below so that you are aware of what personal data we collect from you and for what purposes we use it.

Types of data and data sources

Personal data

G I O V E  collects and processes personal data that the user voluntarily makes available when he comes into contact with the functions and services of the G I O V E - site, e.g. in the case of information requests. 

Personal data that are provided voluntarily by the data subject
G I O V E collects and processes personal data that you have provided directly and voluntarily via the website in order to make online purchases and / or to register on the website in order to receive information about products and services from G I O V E and / or ours Contact customer service. These data include
  for example your first and last name, your postal address, your e-mail address, your telephone number and your date of birth.

In addition, the voluntary sending of e-mails via the G I O V E site and to the addresses mentioned on the website results in the collection of the sender address, which is necessary to answer the inquiries, as well as the additional personal data contained in the message.


Browsing data

When you visit our site, G I O V E collects  generally browsing data using cookies or other tracking technologies. The technological platform through which the page is made available to the user automatically records some browser data - the transmission of which takes place implicitly with the use of Internet communication protocols - such as the name of the Internet access provider, the page of origin, the pages visited, the date and duration of the visit, etc. This information enables access to the G I O V E - site and the use of certain services, can be used anonymously and collected for statistical purposes and to check the correct operation of the store site.
G I O V E uses these to facilitate access to online services, to authenticate the customer if he is a previously registered user, to store the items in the shopping cart for purchases, to study the habits and consumption habits of the users in order to purchase the products and services to be able to better tailor them to the tastes and needs of customers. This information is not collected in order to be assigned to specific data subjects. Due to their nature, however, they can lead to users being identified through the processing and inclusion of data held by third parties. Such information includes the IP addresses or domain names of computers used by users to connect to the website.

Cookies are used on the website to ensure that it works correctly and to improve our service. Cookies are small text files that are sent from the websites visited to the user's computer (usually to the user's browser). They are saved on the user's computer and sent back to the relevant website the next time the user visits the website.

Each cookie generally contains: the name of the server from which the cookie was sent; the expiration date and a number, usually a unique number randomly generated by the computer. The server of the website transmitting the cookie uses this number to recognize you when you return to a website or navigate from page to page.

Cookies can be installed not only by the website manager of the page visited by the user (first-party cookie), but also by another page that installs and recognizes cookies through the first page (third-party cookies). This may be because the visited web page has elements (images, maps, sounds, links to web pages from other domains, etc.) that are on servers other than the server of the visited page.

Depending on their duration, cookies are distinguished as permanent, which remain stored on the user's device until they expire, unless the user removes them, or as sessions that are not stored on the user's device for a longer period of time and with disappear when the browser is closed.

We would like to point out that you can also manage your cookie settings via the browser you are using, such as:  Internet Explorer,  Google Chrome,  Mozilla Firefox,  Safari or similar

If you do not know the browser type and version of the browser you are using, we recommend that you click the "Help" button in the upper part of the browser window, from which you can obtain all the necessary information. At the time of accessing any page on the website, a banner appears with summary information. By closing the banner or continuing to navigate the website, accessing another area of the website or selecting one of its elements (e.g. an image or a link), you consent to the use of cookies. This consent is registered. Information and the ability to disable third-party cookies can be obtained by clicking on the links in the table with the list of cookies, which is shown in the table on this page.

Purpose of data processing
Your personal data will be processed to provide services for the following purposes:

  1. to answer all your inquiries and manage your relationship with GIOVE;

  2. to fulfill your online orders and perform all related management activities (including administrative management of the contract, delivery of goods, payment process, claims and dispute management, and fraud prevention), and to comply with all applicable legal and regulatory obligations.  Furthermore, with your prior consent, your personal data will be recorded in GIOVE's customer database and processed together with the details of your purchases for the following purposes:

  3. Profiling: to carry out individual or group studies, surveys, statistical research and / or market research about your preferences with regard to our products so that we can offer you a personalized service; 

  4. Marketing: to contact you and / or to send you (by post, telephone, email or other form of electronic communication) information and advertising, including commercial information, newsletters, promotional materials, catalogs and invitations to events related to products and services by GIOVE.

Method of data processing
Your personal data will be processed by suitable means using electronic or automated computer and telematics instruments, or manually and in paper form, exclusively for the purposes for which they were collected, ensuring the security and confidentiality of the processed data.
Your personal data will only be processed by internal G I O V E employees (employees and freelancers) who are authorized to do so in the context of their respective professional activities. These third parties act as processors for G I O V E (e.g. service providers, couriers, IT technicians or other providers commissioned by G I O V E to carry out and / or manage advertising campaigns for, for example, G I O V E products and services).

Please also note that if you have given your consent to the processing of your personal data for the purposes mentioned in paragraphs (3.) and (4.) of the above, your data will automatically also be used for all future sales outlets of G I O V E (within and outside the European Union) are visible and shared with them.  

Type of provision of personal data
The provision of personal data is optional.
However, if you would like to place an order for products that are offered on the website and / or receive information about products and services from G I O V E and / or contact our customer service, it is necessary to fill in all mandatory fields on the relevant forms.
The processing of your personal data for the purposes specified in paragraphs (3.) and (4.) of the above is subject to your prior and express consent. Refusal of consent may mean that we are unable to inform you about promotions that may be of interest to you and / or provide you with further business information about products, promotions and events from to G I O V E.
You can revoke your consent to the processing of your personal data at any time by writing to G I O V E, Neuwiesenstrasse 20, 8400 Winterthur or by sending an email to: .

Transfer and disclosure of data
As far as necessary and / or serving the purposes mentioned above, your personal data can be processed by the following bodies other than contract processors, which
  Companies, consultants and companies that offer support and / or advice or implementation-related services that are important for data processing on behalf of G I O V E. Anytime all will  appropriate security measures are taken to ensure an appropriate level of data security.
Your personal data will not be communicated to third parties outside of G I O V E who could use the data for their own advertising purposes or for purposes related to products, services or promotions that do not come from
G I O V E, and under no circumstances will the personal data be passed on to unknown parties Passed on to people.

Duration of storage
Your personal data will be processed and stored for as long as is necessary for the purposes that were collected for you and in accordance with the retention periods provided for in the applicable laws, or until you revoke your consent to the processing. After this period, your personal data will be automatically and permanently deleted or anonymized.

Responsible person
To manage and carry out online orders, G I O V E

Please contact the person responsible by writing to G I O V E, Neuwiesenstrasse 20, 8400 Winterthur or by sending an email to .

Rights of the data subject
We point out that you have the rights according to the Swiss federal law on data protection  can exercise, in particular the right to request information about whether and in what way your personal data is processed, the right to correct and delete your personal data and you have the right to object to the processing and / or the right to have your personal data will be transmitted to another responsible person. You also have the right to withdraw your consent at any time. The revocation of your consent has no influence on the legality of the processing based on the previously given consent. You can also lodge a complaint with the responsible Swiss supervisory authority.

If you have a request about your personal data, about these data protection regulations or about how you can exercise your rights, you can contact the person responsible or the data protection officer.

G I O V E reserves the right to change this data protection declaration at any time. The currently valid data protection declaration is the one that will be published on our website.

Last updated December 2021

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